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SALES AND DISTRIBUTION
Ostendo software for Sales and Distribution includes :-
- Integration with MYOB and Quickbooks
- Sales Quotes and Orders
- High speed order pad entry option
- in depth Inventory Management
- Supplier Catalogues
- Unlimited pricing levels with 5 quantity price breaks
- Discount pricing matrix
- Promotional pricing
- Pick, Pack, Delivery Note and Invoice
- Replenishment processing
- Back orders
- Purchasing from local and overseas supplies with supplier multi-currency
- Landed costings for import shipments
- Serial, Batch and Warranty Tracking
- Barcodes
- Customer item codes
- Customer Relations Management.
Ostendo brochure (click to open)
Online Demo for Australian businesses
Contact us now on 1300 814 268 to have one of our Ostendo consultants arrange a live demonstration via the internet using GoToMeeting.
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Sales
- 5 methods of processing sales through to invoices
(i) Sales Quote - Sales Order – Picking Slip - Delivery Carton Labels - Delivery Note – Invoices
(ii) Sales Quote - Sales Order – Picking Slip - Delivery Note - Invoices
(iii) Direct Invoice
(iv) Counter Point of Sale
(v) Recurring invoices ( for contracts)
- Can consolidate customer invoices for sales orders, deliveries and recurring invoices (contracts).
- Extensive pricing matrix with easy updates
- Sales kit sets
- Configuring items on the fly for custom products or services
- Configure bills of materials within the sales line
- Current and projected stock availability
- Alternate item option
- Add-on sales reminder option by item (ie. upsell)
- All warranty information follows the item through the sales process
sales order line (click to enlarge) 
item pricing (click to enlarge) 
Inventory and Purchasing
- Multiple warehouses and locations
- Allows for negative stocks
- Multiple units of measure
- Serial number, batch or lot number, expiry dates and grade
- Barcodes
- Colour and size
- Unlimited user definable properties
- Item code can be 50 characters
- Description can be 100 characters
- Notes, images, documents, history and warranties can be linked to an item along with revision level
- Stock takes can be organised by warehouse, location or by product or category
- Location transfers
- Unlimited supplier catalogues can be imported
- Comprehensive pricing levels, quantity breaks, discounts
- Full cost tracking and cost change logging
- Complementary add-on sales can be defined against the inventory item for prompting at sales order entry
- Projected inventory availability enquiry screen and inventory forecasting
- Automated inventory replenishment MRP functionality (re-order quantity, re-order level, order multiple, lead time) based on supply, demand, forecast and inventory re-order policy.
- Mass global replacement facility is included for substituting items and alternative items option from the preferred supplier or list of approved suppliers with part number cross-reference and pricing information
- Purchase directly for stock, jobs, assembly orders or cost centres
- Track drop-shipments directly to your customer's address or outworker's address with an optional purchase order approval control process.
- 3 purchasing processing methods are (i) Purchase Order – Receipt – Supplier Invoice (ii) Purchase Order – Supplier Invoice (iii) Supplier Invoice
LANDED COSTINGS
- able to define currency code against supplier. In order to match MYOB Premier able to have only one currency per supplier
- new screen for recording purchase shipments (local or offshore)
- able to link purchase orders from different suppliers and currencies into a single shipment
- able to add up to 6 additional charges to that shipment with each charge individually allocated to all shipment lines by weight,volume, cost, quantity or duty percent. Each charge can have its own currency
- shipment can be tracked via tracking codes, estimated and actual arrival dates, departure and arrival ports etc
shipment costing (click to enlarge)
CRM and Quoting
- Manage every aspect of your customer relationship
- From prospect to customer, quote and order tracking, invoice and payment history to activity log for emails, calls, meetings, etc.
- Customer database tracks multiple contacts and delivery addresses, head office billing information, job and invoicing requirements
- Integrated call centre management system gathers date and time stamped customer calls and initiates resource activities to monitor and progress the customer call through to its conclusion.
- Add the frequently asked questions to your business knowledge base
- Complete call history and quote history is maintained including conversions to actual orders
- Quotes can be converted into sales orders or jobs at any time
- Quotes can be prepared for products and services, made to order custom products and services through to complex labour, materials and sub-contracted jobs and projects
- Special pricing rules can be automatically applied to quotes according to customer type and other pre-defined criteria
call centre (click to enlarge) 
Warranty Tracking
Warranty tracking commences at the time of product sale and continues through its lifecycle, recording all service, maintenance, and repair activities
- Includes manufacturers' warranties and extended warranties that you have sold to the customer
warranty (click to enlarge) 
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